Keeping Quality Simple


Check out our courses that can be delivered at your site in Perth or online.


​Simply Quality have been providing quality-related training courses for over five years. 

With over 25 years experience in laboratory quality management together with a Certificate IV in Training and Assessment, our trainer, Sonja McFarlane, is qualified and able to provide for all your laboratory quality training needs. 

We are able to provide in-house training for you and your team.

In addition to the following courses, content can be created to meet specific training needs.

Courses can be conducted on site or virtually and include training material and examinations.

All participants receive a Certificate of Attendance. Participants who successfully complete the examination and post course assignment receive a Certificate of Successful Completion.


ISO/IEC 17025 The Big Picture

Course overview

  • History and development of the standard 
  • Requirements of the standard presented within the context of laboratory operations
  • Suggestions for effective implementation of the requirements of the standard

Learning outcomes

  • Identify and understand the requirements of ISO/IEC 17025:2017
  • Identify appropriate actions to be taken to ensure compliance with ISO/IEC 17025:2017

The How and Why of Internal Audits ​

​Course overview

  • Based on the requirements of ISO 19011 - Guidelines for auditing management systems in the context of auditing ISO/IEC 17025: 2017
  • Establishing the audit program
  • Planning and preparing for an audit
  • Key principles in conducting an audit
  • Reporting audit findings
  • Follow up actions

Learning outcomes

  • Understand the principles of auditing and auditing techniques
  • Plan and conduct an audit 
  • Use different techniques to effectively gather evidence
  • Ability to identity and report non-conformances
  • Understand and utilise the corrective action process to address audit findings


Just starting out

Are you starting on the road to ISO/IEC 17025 or 17020 accreditation? It can be overwhelming looking at all requirements. Let us give you the big picture of the requirements of the relevant standard as well as NATA's accreditation criteria.

Accredited laboratories

The best way you can prepare your team for a NATA audit is make sure they are well informed about the requirements. This allows them to have confidence that they are not only technical competent but that they understand what it means to be working within and accredited laboratory.

A welcome side-effect of this is that staff are also likely to engage more with your quality system. They may even have a few suggestions for improvement for you!

If you have staff conducting internal audits you will need to demonstrate their training and competency to complete such activities (and NATA will expect to see records of this!)